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Privacy Policy

Last updated: 28 March 2026

About this policy

Mellow Owl (mellow-owl.app) is a personal budgeting tool. This policy explains what personal information we collect, why we collect it, how we store and protect it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By signing in to Mellow Owl you agree to the collection and use of your information as described in this policy.

What personal information we collect

We collect the following categories of information:

We do not collect your name, phone number, address, payment card details, or any government identifiers.

How we collect your information

We collect information directly from you when you:

We do not collect information from third parties, data brokers, or publicly available sources.

Why we collect your information

Your information is used solely to provide the Mellow Owl budgeting service:

We do not use your information for advertising, marketing, or profiling, and we do not sell your data to any party.

How we store and protect your information

Your data is stored in Supabase — a cloud database platform. Access to your data is protected by Row Level Security, meaning only you (authenticated with your account) can read or write your data.

Data is encrypted in transit (TLS) and at rest. We retain your data for as long as your account exists. You may request deletion at any time (see Your rights below).

Disclosure to third parties and overseas recipients

We use the following third-party services that may process your personal information. These services are located outside Australia, primarily in the United States:

We take reasonable steps to ensure these overseas recipients handle your information in a manner consistent with the Australian Privacy Principles, including by relying on their privacy certifications and contractual commitments.

We do not share your information with any other third parties.

Your rights

Under the Australian Privacy Principles you have the right to:

To exercise any of these rights, contact us at the address below. We will respond within a reasonable time, and no later than 30 days.

Complaints

If you believe we have handled your personal information in a way that breaches the Australian Privacy Principles, please contact us first so we can attempt to resolve your concern.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Changes to this policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top. Continued use of Mellow Owl after a change constitutes acceptance of the updated policy.

Contact

For privacy-related enquiries or to exercise your rights, contact us at:

Mellow Owl
Email: hello@mellow-owl.app
Website: mellow-owl.app